Frequently Asked Questions
Here, you'll find answers to the most common queries we get at Yourway. It's a handy guide that explains many of the details of our services. If there's anything else you need to know that isn't covered here, please get in touch.
Some of our services can be funded by your local authority. We’d advise that you contact them to request an assessment to work out if you’re eligible. You can also ask about this during your carer’s assessment or a care assessment of the person who needs support. If you’re not eligible for funded support, you may be able to pay for services using a personal budget or private funding.
You may wish to explore what each of our services offer by looking through our website. You’re also welcome to contact us so we can understand your individual needs and provide the information and guidance you need to take the next step.
Yes, we need to ensure that we have spaces available and enough staffing cover. Plus, we can confirm that a group or event is the right option for you or the person in your care. Please get in touch and we’ll be happy to listen to what your needs are and book your place.
Many people prefer to stay somewhere in Devon or Cornwall. But we can arrange for a trip farther away if your circumstances allow. We can recommend destinations or we can be guided by your preferences and interests. Our trips are limited to journeys within the UK.
Our Supported Living service is tailored to your needs. We can provide anywhere from a few hours’ help each day to 24/7 care.
Yes, we can work with our partner service Next Generation Housing to help find the right home to suit your needs – and can ensure that your accessibility and safety needs are met.
We understand that continuity is important to some people living with mental disabilities. We do our best to accommodate by providing a regular support worker where possible – but due to annual leave, sickness and staff turnover, we can never guarantee this continuity all the time.
The respite service is intended as a short break, and clients usually stay with their family or carer for one to two nights. This can be extended in particular circumstances – it’s best to talk to use about your needs and we can explore your options.